EXL Service reviews

3.4

60% would recommend to a friend

(8,181 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment with helpful colleagues and approachable managers. Good learning curve for freshers, especially in GDS systems and corporate travel processes. Exposure to international clients (e.g., US market) enhances communication and professional skills. Timely salary and HR policies are fair

Cons

Rotational shifts can be challenging, especially night shifts. Growth opportunities are slightly slower in certain departments.

1.0
Jun 6, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

Nothing to discuss here for EXL. Worst Company

Cons

Less Salary. Please do not join if you are a fresher

3.0
Jun 6, 2025

Work culture

Recommend
CEO approval
Business Outlook

Pros

Work culture is good and supporting

Cons

Pay scale is low and not very felxible in giving paid time off

Viewing 736 - 738 of 8,181 Reviews

Glassdoor has 8,415 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.