EXL Service reviews

3.4

60% would recommend to a friend

(8,181 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 9, 2017

Compliance Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No work pressure and job security

Cons

No learning and growth, dump your career

1.0
Aug 8, 2017

Run as far away as you can from this place

Recommend
CEO approval
Business Outlook

Pros

What pros? Nothing good about this company anymore it used to be working from home but that was taken away

Cons

Company lacks diversity and growth. Only promotes Indians even if they haven't been there long over senior employees. Shows favortisim to Indians only and let's them do whatever they want. Management is terrible a very I don't care attitude also people don't take it seriously anymore because they are fed up. No ethics. Management are bullies and use scare tactics to force you to work. Use scare tactics to prevent you from taking days off. Always referring to how things are done in India.

3.0
Aug 7, 2017

Growing too fast!

Recommend
CEO approval
Business Outlook

Pros

Great company to start a career with - Knowledgable and helpful mentors / colleagues - Steep initial learning curve - Opportunity to work with Fortune 500 clients

Cons

- Aggressive growth policy unsustainable with current talent pool - Management's attempt to acquire new projects (at any cost) leading to dissatisfaction among consultants

Viewing 7393 - 7395 of 8,181 Reviews

Glassdoor has 8,415 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.