EXL Service reviews

3.4

60% would recommend to a friend

(8,181 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 1, 2017

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

politics, less pay, more work

Cons

profile, technical knowledge, long working hours

2.0
Aug 1, 2017

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work Pressure is less and good working en

Cons

No Good hike, HR dpt is not good

2.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

- Client facing consultants are very good currently. - I very much enjoyed working with my client and they liked what I was doing for them.

Cons

Datasource misrepresented the work I was hired to do resulting in significant underpayment. I left after attempting to rectify the problem. Datasource was once considered a good company to work for but it seems to be headed in the wrong direction (perhaps because it was acquired by Exl?) - Poor back office support. Lack of respect for consultants. - Slow pay on expenses. - NDA and Confidentiality statement that you might have seen in the '80s but is inappropriate for the modern work environment. - HR gets in the way of serving the needs of the clients. - Yes, the office is in a trendy part of town but you can't work there (too small), there's no on site parking, and it's a 20min walk from light rail. - Very limited options for title and pay advancement.

Viewing 7399 - 7401 of 8,181 Reviews

Glassdoor has 8,415 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.