EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work environment & work life balance

Cons

1. HR is inefficient and favours people known to them 2. The appraisal and promotion process are not performance based but highly dependent on the discretion of the VP's and HR's 3. There is a huge bias for people from premier institutes (i.e. IITs and IIMs) irrespective of performance

5.0
Jul 12, 2016

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Working environment! Best of luck

Cons

no cons .. best of luck!

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Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.