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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      59% would recommend to a friend

      (8,170 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      8K reviews
      1.0
      May 19, 2016

      Lopsided organization - only shareholder focused

      Assistant vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing - the company is only meant for machines ... no learning opportunities.. EXL thinks that it is existing in the 80s - where you can push the employees and they will not get another job..

      Cons

      Looooong irrational working hours, decisions not taken democratically - employees have no say in it.. only the respective leader. Most of the leaders have a sexual mind-set. If its a girl - she will get all the promotions...

      5.0
      May 17, 2016

      job review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good company.great work environment and good culture .great work experience working at exl analytics transparent process with employee activities

      Cons

      too much of work burden. high expectations .high standards are set which are sometimes not achievable. frisking is high but otherwise a nice company to work for

      1.0
      May 16, 2016

      Highly Deceiving Company

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined EXL from campus. The people down here are young, vibrant with lots of people from IITs and IIMs. Got to learn a lot from the fellow workers and the training program for campus hires was excellent. The work in most of the projects is also good and so is the office.

      Cons

      Had to deal with a very stubborn HR team; who constantly found flaws in your contract to reduce your salary. There is a large difference between the amount of money promised at the time of hiring and what you get. Be very careful to look through all the clauses before accepting the offer. The senior management (AVPs and VPs) are highly disappointing and demotivating. They have an unique aura of negativity about them and will demotivate at each and every step. One small incident::- A video conference was going on in the conference room where the sound was largely broken and inaudible and it went on for 2 hours and people were not allowed to move out of the room as clients were present. After the conference when people complained about the poor sound quality the VP replies "Technological issues have always been there and will be there; you have to deal with it." Mind you these are exact words of a Vice-President of the company!!!

      Viewing 7645 - 7647 of 8,170 Reviews
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      ReviewsEXL Service reviews

      Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.