EXL Service reviews

3.4

59% would recommend to a friend

(8,169 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been with this company for over 10 years and it used to be great. Flexible schedule, can be a fun job, and they pay on time. I don't know what else good to say.

Cons

Coasting on their past reputation while the company gets further behind. The direct management is supportive but upper management is clueless. The systems are 15 years old and inefficient. They are always asking for more but there has not been a pay increase in at least 5 years. This is a dead end job and a dead end company.

4.0
Mar 6, 2016

Good Company

Recommend
CEO approval
Business Outlook

Pros

Work Pressure is very minimal. Good internal environment to grow. Very supportive management. Lots of activities taking place. Very flexible in approach.

Cons

As an employee it looks good to you that there is no work pressure but at the same time it affects your ability to work in pressure.

3.0
Mar 5, 2016

EXL Reviews

Recommend
CEO approval
Business Outlook

Pros

No long working hours, Easy environment to work, Subsidised food, Client Bonus, Retention Bonus etc.

Cons

Internal increment not so good

Viewing 7672 - 7674 of 8,169 Reviews

Glassdoor has 8,402 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.