EXL Service reviews

3.4

59% would recommend to a friend

(8,173 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jun 7, 2017

B.P.O

Recommend
CEO approval
Business Outlook

Pros

frank enviorment 5 day working sme are supportive

Cons

working hours night shift multiple shift

5.0
Jun 5, 2017

good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good company to work with, great environment

Cons

nothing to specify on this

1.0
Jun 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Location location location location location

Cons

Everything else. They have the worse policies for their employees. They will give you a memo if you get sick for 2 consecutive days in one month. If you get sick 2 more consecutive days at least in the following months...you would be terminated on your fifth month. It does not matter if your really sick. There are compliance team doing floor walk. If they see you with your eyes close for more than what is normal of awake people they will give you a memo. It does not matter if you are just resting your strained eyes..that is already sleeping for them. They gave us salary raise but find ways in keeping us from getting performance appraisal such as memo on being absent for 2 day because you are sick. It does not matter to them if you are the top performer and you happen to be on your death bed. You have to drag yourself back to work. If not they would take away your performance bonus which is bigger than your salary increase. Maternity leaves are not paid. Favoritism is a common thing there. And if you report them, they will find ways to make you regret ever voicing out your issues with them. You are not human to them. You are a money making machine which does ni have the right to rest or anything. Imagine they celebrated their 18 anniversary with a small, cheap cup cake. They gave everyone a plain cupcake. Luckily no one expects anything from them. Its either this company is sinking fast or they have nothing in mind but money that it is already so pathetic.

Viewing 7678 - 7680 of 8,173 Reviews

Glassdoor has 8,406 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.