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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      59% would recommend to a friend

      (8,170 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      8K reviews
      3.0
      Feb 9, 2017

      Good Work-Life , Bad Work-Quality

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance is Extremely good <9 hours (This is client specific , in some cases it is horrible, people work for more than 12 hours ) Less pressure , work is easy . For someone who likes crunching numbers , working on Excel , can do very basic coding based on some set rules , and is ok with slow progress rate it is good . No matter what position you join work would be similar . Management is friendly in most cases . They don't give you a hard time . It is assumed you learn slowly so you get a lot of time for your task .

      Cons

      The work quality is not good Learning is very less , for more then six months in the company i did not have anything to do . Some people might say that's wonderful you can go to office everyday and not do anything or read books , have a great time with friends but for some people who really want to learn something new its a waste of time . Also some offices in Noida are really dull and phones are also not allowed as they have a BPO in the same building . Gurgaon office is good. The salary growth is not good . Moreover the company has a bias in salary structure for people with different colleges . To be specific IITians earn more , are promised a quick promotion they start 3/4 positions ahead of NIT, other college graduate . The kind of work you do will depend largely on client you get and what that will be is very random . There are no perks as such . Bonus is also client specific . You don't even get pickup facility anymore . EXL is prominently known for its BPO and the Analytics part does not have an established brand name.

      5.0
      Feb 8, 2017

      Excellent

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent place to work ,good work life balance

      Cons

      No cons as such, pay rate is not up to the marker though

      Viewing 7717 - 7719 of 8,170 Reviews
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      Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.