EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 4, 2015

Salary

Recommend
CEO approval
Business Outlook

Pros

We could learn most of the MIS reports and guidelines and standard formats are available. presentation are very good.

Cons

we do not have any standard salary slab and we should have a TL designation since it is difficulty to move an employee from Senior associate to assistant Manager.

3.0
Aug 2, 2015
Recommend
CEO approval
Business Outlook

Pros

1.Good Incentive as I worked for BG process in noida . 2.Employs are happy as the company is comfortable for employees , In terms of relax .

Cons

No proper management , Very bureaucratic , As I worked for a Collection profile even management not able to define its a collection or customer service . . In my process job security was not there as its a collection profile ..Targets were very high working under lot of pressure to meet number . Salary and company policy were not at all good even management very bureaucratic .

Viewing 7798 - 7800 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.