EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Feb 3, 2015

Can't stay in here

Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are good.I like the process of clearance of resignation, it was really fast.

Cons

If you want a good work-life balance, this is not the company you are looking for. There are people in our department that stay for 12hrs for 6days. The system and process are very disorganized. If you want to have your back pay they will tell you to wait for 60days but the really time frame is almost 100days.

2.0
Feb 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Not the most stressful job, especially at entry level. Plenty of leaves. It's basically the kind of place where you get sufficient time to study for the next move in your career. Well equipped gym. Subsidized meals. Free cab facility.

Cons

No opportunities for learning offered. Mundane work. Extremely unresponsive HR. Salary and appraisals of campus hires is fixed for 2 years.

4.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Has some really good analytics projects. Multiple domains in banking finance, healthcare and FMCG. High probability of travel. Great talent pool, usually from top colleges. Pay is as per industry standards, maybe slightly higher than average.

Cons

Work pressure is lumpy, can be extreme at times and some projects can be much more taxing than others. Client focus can sometimes undermine employee welfare. Focus on short-term quick-fixes rather than long-term solutions.

Viewing 7864 - 7866 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.