EXL Service reviews

3.5

60% would recommend to a friend

(8,187 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The pace, the structure, the expectations — they shaped how I work and show up in any role.

Cons

There’s a clear line between leadership and the rest, and when you're no longer part of the day-to-day grind, that disconnect becomes more obvious. I’m grateful for the lessons, but I also wish the culture felt more human — more connected.

5.0
May 19, 2025

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

Very good company, amazing experience

Cons

Nothing , no cons as such

Viewing 790 - 792 of 8,187 Reviews

Glassdoor has 8,421 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.