EXL Service reviews

3.5

60% would recommend to a friend

(8,144 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jun 12, 2012

Fine

Recommend
CEO approval
Business Outlook

Pros

Nice Exposure and culture, Good cordination with HR

Cons

Politics and Dominant people, project changes frequently

3.0
Jun 12, 2012

Focuses solely on revenue

Recommend
CEO approval
Business Outlook

Pros

Doing pretty well financially, has been on an acquisition spree.

Cons

Top heavy design structurally, Excessive hierarichal levels, bad paymaster below VP levels, lives in technological stone-age, more than 10 hrs of office time mandated for associates, work pressure, struggles with attrition, Culture shock for experienced New Joiners, No Camera phone policy, Transport Mafia problems.

Viewing 8113 - 8115 of 8,144 Reviews

Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.