EXL Service reviews

3.5

60% would recommend to a friend

(8,144 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jun 9, 2012

Flexible and Fun..!!

Recommend
CEO approval
Business Outlook

Pros

The Best reasons to work with EXL are it opens up a lot of opportunities to learn and excel.... resources are vast, you just have to pull yourself and learn. Highly competitive, Excellent team to work with...Work environment is very comfortable and friendly, Management take a good care of their employees. High quality performance from the employees.

Cons

There is much scope to improve employee appraisal process. Even though the basic parameter for appraisal is performance, it will get neglect at some points. Recognition for your work done would take much time and effort.

4.0
Jun 7, 2012

EXL Service Ltd - Review

Recommend
CEO approval
Business Outlook

Pros

Great BPO/KPO to begin your career with. Provides a great background & a kickstart of career.

Cons

Does not provide flexibility to search role of choice. Political and diplomatic approach of Mgr & Senior management are tough to get through.

4.0
Jun 7, 2012

Good to work with and grow

Recommend
CEO approval
Business Outlook

Pros

Working Culture is not so great

Cons

Poor planning and eye for details

Viewing 8128 - 8130 of 8,144 Reviews

Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.