EXL Service reviews

3.5

60% would recommend to a friend

(8,156 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Apr 15, 2026

Best job

Recommend
CEO approval
Business Outlook

Pros

Good company Salary on time

Cons

Politics Interanl job postings Good environemnt

4.0
Apr 15, 2026

Good exposure

Recommend
CEO approval
Business Outlook

Pros

Overall good experience people are supportive

Cons

Work totally depends on the client and you cant change the client frequently

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The business is profitable. The people are nice and friendly. Might be a good place for someone early in their career.

Cons

Unreasonable bureaucracy, poor tooling with very restrictive access, engineering is reactive, fast paced, low quality, high volume of urgent work and a lot of time spent on meetings

Viewing 103 - 105 of 8,156 Reviews

Glassdoor has 8,389 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.