EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Apr 11, 2026

Good place to start as a fresher

Recommend
CEO approval
Business Outlook

Pros

Work life balance. Good team. Cooperative managers.

Cons

Salary is less and growth can be slow.

4.0
Apr 10, 2026

About EXL

Recommend
CEO approval
Business Outlook

Pros

Great company to learn and earn Good package (if you negotiate well) Very strong in AI and Analytics division

Cons

Lot of pressure (sometimes extreme) to complete the work ahead of schedule. Not good for the ones who think about Work life balance.

3.0
Apr 8, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good work environment and the project are good, and you will have opportunity to learn many things

Cons

Your growth depends upon the team which you hired because as I was higher in different times, so literally it is frustrating working in this part because it is totally different skills that I pursue. So that’s one I think, cons we have In in this company.

Viewing 112 - 114 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.