EXL Service reviews

3.4

60% would recommend to a friend

(557 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

Reviews by job title

557 reviews

Reviews about "Compensation"

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4.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Good compensation along with management

Cons

Nothing to share since there is none

4.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

We were allowed to go remote during the pandemic

Cons

Office layout dictated by staff in India, so the wall around our office only went to about 5 feet from the ceiling necessitating very loud white noise to mask confidential info while reps were on the phone. They pay below market rate. The IT team was unintelligible.

3.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The incentive scheme was good and was a great motivator for performing well which kinds of compensate the low basic salary offering,

Cons

The operations management structure and decisions became so politically motivated where it the account were ran by "friends". The other con is that they have a max of PHP16,000 basic pay and the RNRs are often met with disputes.

Viewing 157 - 159 of 557 Reviews

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