EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Feb 3, 2026

Flexible Work

Recommend
CEO approval
Business Outlook

Pros

Flexible Work Hours, Hybrid Mode. In case of emergencies, you can work from home. Good Team bonding culture

Cons

Hike and Appraisal is less.

3.0
Feb 2, 2026

Manage a team

Recommend
CEO approval
Business Outlook

Pros

Work from home available for some of the clients

Cons

Rotational shifts kinda screws up your health

Viewing 214 - 216 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.