EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 2, 2026

Okay experience

Recommend
CEO approval
Business Outlook

Pros

Work life balance is alright, HR and legal team are supportive.

Cons

Incompetent and unprofessional senior leadership

3.0
Feb 1, 2026

Working Environment

Recommend
CEO approval
Business Outlook

Pros

Good working environment Canteen facility

Cons

Depends on the Process Work from office

3.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

good work culture and people

Cons

lack of proper communation and visibility

Viewing 220 - 222 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.