EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jan 28, 2026

Not recommended

Recommend
CEO approval
Business Outlook

Pros

with now higher HMO coverage.

Cons

HR is not available when needed and are very hard to reach. Micromanaging even after working hours especially on my account. Horrible resignation experience. I was left hanging for almost 4 months with no update or closure.

4.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

organisation is good in aspect of professional growth

Cons

For financial growth I would say it is not good

3.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very Good working culture and they provide cab facility also

Cons

the shift issue and catering is not so good

Viewing 232 - 234 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.