EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jan 12, 2026

Culture

Recommend
CEO approval
Business Outlook

Pros

Good work culture along with basic support

Cons

Its a bpo what do you think.

3.0
Jan 12, 2026

Overall good

Recommend
CEO approval
Business Outlook

Pros

WFH and hybrid policies.. Salary is good and hikes completely dependent on the manager and team. Mine was very bad.

Cons

It seems manager and team is very friendly but it is not like that..they talk sweetly but didn't help us in tough times.

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is good leaves and all thing

Cons

No cons found i find exl so excellent

Viewing 271 - 273 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.