EXL Service reviews

3.4

59% would recommend to a friend

(8,164 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Nov 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home is nice. Fairly flexible schedule.

Cons

Lots of $ taken out of paycheck. Not sure why. Netting only 34 of my 54

3.0
Oct 29, 2025

Okay place to work

Recommend
CEO approval
Business Outlook

Pros

Semi-flexible schedule, good lower management team

Cons

Workload at times, no trainings for older employees for new tasks, hard to get promoted, lack of manager support, low pay

Viewing 271 - 273 of 8,164 Reviews

Glassdoor has 8,397 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.