EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 6, 2026

Exl

Recommend
CEO approval
Business Outlook

Pros

Good for freshers and person who having 2 or 3 years of experience

Cons

Not much employee benefits and typical BPO

1.0
Jan 6, 2026

Bad

Recommend
CEO approval
Business Outlook

Pros

Team client work nothing more

Cons

Everything and specially management sucks big time

Viewing 280 - 282 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.