EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jan 3, 2026

Worst WLB

Recommend
CEO approval
Business Outlook

Pros

If you wanna count one salary being credited on time otherwise None.

Cons

1. THere is no time for youself, day start at 10:30/11 AM with onshore call and then people have to there for 12:30 for onshore call and day stretches will 11/12 AM. There will be days when you have to stretch till 1 AM too. 2. Manager ping you constantly to check the progress where you stand. If things are this urgent then may be increase headcount or do it yourself. 3. Promotions are dependent how well you take in above two points, if you don;t complain about two and then it's good. 4. If you take leaves to recover yourself then it will also be questioned, 5. They will create sense of fake urgency and then ask/expect you be on top of it.

3.0
Jan 2, 2026

Exl services

Recommend
CEO approval
Business Outlook

Pros

Good company to work. Nice atmosphere

Cons

Low salary, lot of trainings, less increments

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with Barclays client so no interaction with EXL

Cons

No fuss. Full wfh . So good

Viewing 289 - 291 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.