EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 28, 2025

Good pay

Recommend
CEO approval
Business Outlook

Pros

They still have Erratic processes

Cons

They still have opportunities to improve processes

3.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Work Life balance and good work environment

Cons

Less Salary. WFO. Biggest Cons - Only one day office in a week.

4.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Difficult to change project or team

Cons

no cons as such as of now

Viewing 295 - 297 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.