EarnIn reviews

4.1

82% would recommend to a friend

(162 total reviews)
avatar

Ram Palaniappan

81% approve of CEO

78% positive business outlook

EarnIn has an employee rating of 4.1 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The EarnIn employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
1.0
Jun 17, 2020

Believe the negative reviews and stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some of the kindest and smartest people I've ever worked with here. However, they were all individual contributors (non-management) and the majority of them were either "let go" or laid off in the many rounds of workforce contraction that Earnin has had. Um, I guess a dog friendly office is nice too?

Cons

Where do I start? This company is problematic, verging on toxic, in its very bones. To begin with, the senior leadership team has a few well-meaning individuals, but overall, is incredibly ineffective. They pull one another in different directions, contradict each other, and work desperately hard to please Ram - who himself lacks leadership skills and delivers contradictory orders, so it's nearly impossible to actually meet his expectations. He makes decisions based on "feelings" (aka uninformed, biased opinions that are not grounded in the data that employees work so hard to produce) and blames others around him when the results are inevitably poor. There is a sense of demoralized desperation here - many people on staff doubt whether the product will survive, or whether it's actually helping people as a true alternative to payday loans. Others just live in fear of randomly getting told, "We're going in a different direction," which is Earnin-speak for firing you without cause and offering minimal severance (think less than 1 month). In the past, there have also been serious allegations of harassment, workplace bullying, hiring and promotion bias, and other terrible practices that would all make me say, "stay away" to anyone that was considering working here. There were mass layoffs not that long ago, and it seems that employees were never able to recover their morale after that - the company has remained directionless and desperate to stay relevant in a crowded market where there are tons of options for consumers. I'd also say there's a huge problem with hypocrisy. The product is touted as being transparent, beneficial to users, etc., but the company hides key pieces of information from customers and leaves them in the dark when it comes to understanding their credit maxes and such. And Earnin definitely extends NO transparency to its employees, so we have no idea why people get fired, how well the company is doing, etc. Before the mass layoffs, the company was even telling employees a few days in advance that business was strong, the company was doing well, etc., when that was clearly not true. In general, you just won't get an honest answer out of Earnin leadership and management, and that lack of ethics extends all the way through the product itself. If you speak up or try to change things, expect to have a target on your back, especially if you end up contradicting Ram or anyone in leadership who has his favor. Stay away, stay away, stay away.

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EarnIn Response
5y
We appreciate you taking the time to provide us your feedback and we are sorry to hear that you feel this way. We hope the people that you’ve had great experiences with at Earnin off-set some of the negative experiences that you’ve had. We wish you the very best in your future endeavors.
1.0
Aug 18, 2020

Great mission overshadowed by incompetent C-Suite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission is a real one and the impact has the potential to truly help the financially underserved

Cons

Where to start. The major issues of Earnin all stem from the inexperienced, incompetent and bullying leaders that have no business in the roles they’re in. The fact that these hires happened in the first place is concerning (how does the board approve these people?!), but then that these “leaders” continue to hold such positions after proving time and time again that they can’t do the job is ludicrous. Additionally, there is no accountability by said leaders and they continuously push blame onto their team and direct reports, rather than actually trying to learn how to do their role and or manage a team. Not to mention leadership doesn’t actually do any work and treats their employees like dogs to cover the fact they have no idea what they’re doing, favoring those subordinates that are lazy but tow the line by being obsequious rather than actually creating value.

avatar
EarnIn Response
5y
We are sorry to hear that you didn't have the best experience here at Earnin. We thank you for the time you spent with us contributing to our mission to build a financial system that works for people. Earnin sincerely wishes you the very best in your future endeavors.
1.0
Oct 7, 2020

Stressed to the limits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting mission if you believe it.

Cons

The work load is huge, Leadership continues to demand production as if we were fully staffed. Deadlines are not realistic and the micro-management does not help morale. We continue to loose good people.

avatar
EarnIn Response
5y
We are sorry to hear you are not having a great experience. At Earnin, we have an open-door policy and encourage you to express your concerns to your manager, another manager you trust, someone on the HR team, or even Ram. We would like to help you feel better about your experience, so we encourage you to please come forward.
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Glassdoor has 172 EarnIn reviews submitted anonymously by EarnIn employees. Read employee reviews and ratings on Glassdoor to decide if EarnIn is right for you.