Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Sous Chef (11) , Bartender (10) , Qsr Associate (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 50 reviews)); "you have a lot of great coworkers" ((in 37 reviews)); "Good benefits for full time employees" ((in 37 reviews)); "Great team and brand integrity." ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 29 reviews)); "Bad communication" ((in 14 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 12 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(756 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

756 reviews

1.0

Jul 28, 2019

Low Pay, No Growth, Poor Management

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

You can eat some neat food

Cons

The job will eat you.

1.0

Jul 14, 2019

It sucks

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Free gelato samples not even actual free cups

Cons

Extremely ghetto and unfair with hours

1.0

Jul 9, 2019

Unmet Expectations

Lead baker

Recommend

CEO approval

Business Outlook

Pros

Very convincing during hiring process

Cons

Do not follow through on their job offers. Twice was hired and quit the company I was working for. Twice was told the day I was supposed to start that I didn't have the job, due to corporate restructuring

Viewing 580 - 582 of 756 Reviews

Jobs at Eataly

Grocery Stocker - Eataly Downtown

Beverage Stocker - Eataly Downtown

Server - Eataly Flatiron

Grocery Sales Associate

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Low Pay, No Growth, Poor Management

It sucks

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