Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews
2.0
Aug 18, 2018

No vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As with any job, you may land among cool colleagues. Most wind up at Eataly due to interest in food and culture. Idealism has brought a lot of people here. There is a growth mentality but no $ to support it

Cons

There are some very nasty people at all levels of management, narcissistically coexisting in silence while working hard to undermine one another and their teams in a weird "I-told-your-so" environment where no one can share anyone else's success. Silos and divides in the weirdest places. A great place to wind up if you love Italian fruit leather but can't handle seeing your coworkers have a win. If you have management experience and like breathing down necks (frequently those of recent felons hired sans interview for minimum wage and a sweet corporate tax break, sometimes just those of skilled professionals who thought this company sounded awesome) that you hold at impossible standards, this is a great spot for you. To anyone who expects a cut of tips that meets some reasonable legal standard... don't.

4.0
Aug 15, 2018

Great place to learn new things.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will never get bored at work. There are always new things to learn about Italian products and culture.

Cons

Somewhat corporate environment and at times can lack the personal connections with employees.

2.0
Jul 23, 2018

Lack of Profressionalism

Recommend
CEO approval
Business Outlook

Pros

* Free lunch. Not great, but will save you $8-10 from buying lunch. * 20% discount. Great if you like Italian food like pasta. * Laid back atmosphere. * Located in downtown Boston, so easy to get to.

Cons

* If you are hired as a full time employee, beware! They will slowly cut your hours during the summer months or will start sending you home early. Horrible if you depend on this job to pay your rent. * Most of the managers are first time managers, so they are young and full of them selves. Eataly does not offer their managers any sort of training, Quite a few of them are rude, will order people around just because they feel entitled now that they are managers. *You can only enroll in their 401K after 1 year. The health plan including dental plan is quite expensive. * Turnover is extremely high. Eataly Boston location has only been opened for little more than a year and I was told by a manager that less than 10% of the original staff other than managers have been there for a year or more. Not sure how true this is, but given that I was constantly working with new people, I believe it. * There is no one in HR at the Boston location. They just keep leaving! The HR managers at the Boston location for some reason, keep leaving (which is saying something) so you have to call the NY office if you want anything done. * No one oversees the managers and since they are not trained they do as they please. I was asked if I could come in one day for 3 hours. I had to explain to my manager that MA law requires that I get paid a minimum of 4 hours a day, regardless. Sometime they even manipulate the time sheet to make sure it showed I took a break, so had to complain about that. *Not a place to build a career, but okay if you are starting out in the food service industry and need some experience.

Viewing 613 - 615 of 755 Reviews

Glassdoor has 991 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.