Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 48 reviews)); "Good benefits for full time employees" ((in 36 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

3.0

Oct 21, 2017

It can be so much better

Manager

Recommend

CEO approval

Business Outlook

Pros

Decent Benefits, hours were flexible, I worked with really nice people and learning all things Italian. Loved the brands.

Cons

WARNING****They DO NOT do background checks, and for me, that made me really uncomfortable and worried for my safety. You don't know who you're really hiring. Once I found that out, my whole attitude changed. It made me quit. Job was not what was asked, it was disguised as something completely different.

4.0

Oct 19, 2017

Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits and pay are great. Very busy.

Cons

The turnover rate for front of house management is too high.

1.0

Oct 16, 2017

im having the worst employment experience if my life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers, good benefit opportunies

Cons

Neglectful managers, chronic understaffing, bad pay, unwarranted write ups, unpredictable scheduling

Viewing 649 - 651 of 755 Reviews

Jobs at Eataly

Grocery Stocker - Eataly Downtown

Beverage Stocker - Eataly Downtown

Server - Eataly Flatiron

Eataly

Eataly reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It can be so much better

Server

im having the worst employment experience if my life

Jobs at Eataly

Eataly reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Eataly reviews FAQs

Jobs at Eataly