Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 51 reviews)); "You are well paid and the benefits are great" ((in 36 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Great team and brand integrity." ((in 14 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Very low tips + low pay" ((in 32 reviews)); "Long hours and often understaffed." ((in 29 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (755 reviews)

Ratings by demographic groups

Race / Ethnicity

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Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

4.0

Sep 16, 2017

Restaurant Manager

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Tastes of all Italian foods, benefits (Medical, Dental, Vision), 401k match program, lots of training for beverage. Networking opportunities. Extensive training on products. New company w/ lots of new stores opening (growth within company)

Cons

As a salaried employee, you are required to Jump Into any station needed, and still have to do your job. No compensation for it. Upper management doesn't jump in help, they just complain and ask how we can fix it.

1.0

Sep 6, 2017

Don't Work Here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pros about this company is that you get paid every week and you get free lunch--It's not all the great.

Cons

Management is horrible. There is a high turn over rate and you really feel replaceable. The management does a really good job of making you feel unappreciated. To top things off, the people who are hired at Eataly have no passion for what they do. You get the bare minimum in terms of job satisfaction and although there is movement in the company--thus, high turn over rate-- you don't get paid much for extra work. This holds especially true in the stores in the U.S.A.

3.0

Aug 8, 2017

Creative Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible product, great team community among full-time employees, enriching work (sharing the Eataly lifestyle with guests was very rewarding)

Cons

Pay was $20K below industry average for my role, hours were long, organization was rejected in favor of chaos, unhealthy management style among corporate managers, promoting inept managers due to tenure and not aptitude

Viewing 658 - 660 of 755 Reviews

Jobs at Eataly

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Eataly

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Restaurant Manager

Don't Work Here

Creative Associate

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