Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 48 reviews)); "Good benefits for full time employees" ((in 36 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

755 reviews

3.0

Nov 22, 2024

Great place and co-workers, not so great company

Front end associate

Recommend

CEO approval

Business Outlook

Pros

Nice looking store and environment, great food all around. Hard-working and nice co-workers.

Cons

Bad company culture, managers not interested in fostering mutual loyal and honest relationships with the employees - everybody is replaceable when they feel like it. Compensation is not adequate for the amount of work, benefits are not great, parking is expensive. Uptight clientele for the most part also does not help.

3.0

Nov 20, 2024

Okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Employee Discount, Nice Team, Supportive Leads.

Cons

Customers are the worst especially during weekends.

1.0

Nov 16, 2024

Smoke and Mirrors

Baker

Recommend

CEO approval

Business Outlook

Pros

Good quality ingredients, new equipment

Cons

Management was completely unqualified to do their job, let alone manage people. The company's entire image is based on the illusion that you're consuming high quality Italian cuisine, when in actuality they source their ingredients from Italy, and then completely abuse them once they get to the store, Management is a bunch of unproffesional clowns who don't value their staff. On top of that the tipping culture is horrible. Only the cooks working the line and the FOH get tips. The dishwashers, prep cooks, bakers, Roman-style pizza makers, and pastry cooks all get NOTHING.

Viewing 109 - 111 of 755 Reviews

Jobs at Eataly

Grocery Stocker - Eataly Downtown

Beverage Stocker - Eataly Downtown

Server - Eataly Flatiron

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Great place and co-workers, not so great company

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