Edelman reviews

3.4

60% would recommend to a friend

(3,502 total reviews)
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Richard W. Edelman

57% approve of CEO

41% positive business outlook

Edelman has an employee rating of 3.4 out of 5 stars, based on 3,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Sep 14, 2016

Drop the Politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides great experience for young employees in learning the building blocks of comms marketing; high-level accounts; opportunity for growth in a worldwide network

Cons

Favortism persists and promos/awards not always based on quality of work done, especially at senior levels. Also, the company is going through a transition and not everyone understands their new roles. Pay isn't great compared to others in the industry, especially for the hours you put in.

1.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Great middle layer of smart, passionate, supportive people A-list clients Good pay and benefits

Cons

Highly political, backstabbing, passive aggressive, and sexist at the more senior levels; little tolerance for diversity of opinions; minimal talent recognition (promotions are based solely on how well employees manage up vs. excel at the work); massive inefficiency and disorganization throughout the organization has led to mismanagement and misappropriation of client $$$ resulting in major account losses; poor integration between digital and traditional PR capabilities; shady, unethical business practices routinely overlooked to maintain the status quo

1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

For the time being, it looks good on a resume. That will fade as the reality of its work catches up to the reputation it built decades ago.

Cons

The mismanagement of the organization has finally overtaken its reputation. Even when companies were making record profits in 2019, Edelman only scratched out 2% growth. Now, even in this white hot economy, it has to lay off 4% of its workforce. The problem is countless levels of management - at least half a dozen, if not more - that are literally worse than useless. They don't touch client work, they don't bring in new business, and they all have initiatives that are mandatory for employees, distracting employees from new business or client work. Even worse, these levels of management don't address the basic "blocking and tackling" of running a business, like having clear standards for promotions or getting contracts with new clients signed quickly. Apparently, they have never heard that "time kills deals." This all comes at a steep cost. All those levels of management are expensive (as are Richard Edelman's tastes in expensive travel, high-end off-sites, office space no one uses, office remodels everyone hates, etc.), which is why the pay is terrible and bonuses are non-existent, no matter how much money you make for the firm. Promotions are difficult to come by and don't end up meaning much in terms of take-home pay. Add to this a total lack of loyalty to employees. People who have worked at the company for 15 years or more are laid off without so much as an explanation. Senior people -- ones who actually bring in money for the firm, not just "manage" -- are fired and the only way everyone else finds out is a terse "we wish them well on their future endeavors" email. There's not a good rationale for working here. Barring wholesale changes, people should avoid this place, and I imagine an exodus of employees will be coming soon.

Viewing 34 - 36 of 3,502 Reviews

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