Edelman reviews

3.4

60% would recommend to a friend

(3,502 total reviews)
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Richard W. Edelman

57% approve of CEO

41% positive business outlook

Edelman has an employee rating of 3.4 out of 5 stars, based on 3,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

You learn a lot, very quickly - even as an experienced leader. To this day I still use the skills I learned from this role. To this day I still use my projects here as career-making references. A large agency like Edelman, and Edelman specifically, is a fantastic place to learn and get moved through the ranks quickly early in your career. It's a great job just out of college and I wish I had done that when I graduated many moons ago. I'd limit your time there to a 2-3 year window and then look to go in-house or a non-agency role before you get sucked in. The people are generally very good. In terms of comms agencies, they're very smart, capable, and they work with integrity. Richard Edelman is a very good leader. He's lost a little bit of touch with the people who actually do the work, but that's mainly because the company became so large. I liked working for him.

Cons

My overall take is that I'm glad I joined. And I'm glad I'm gone. I wish I put a self-imposed expiration date on my time there. It's a great place to grow and learn. But for the first time in my career, I looked at what the SVPs and EVPs were doing and the sacrifices they appeared to be making and thought to myself "I don't want that." I'm very ambitious and to not want to get promoted is a strange place to be a sign that Edelman and I weren't a match for longer than, say, two years. A VP role is difficult - you're expected to work on high-level strategy and then put your nose to the grind stone into PowerPoint. While its fun to do both, you often get overruled by senior leadership or swamped with work that an executive leader doesn't typically take on. I was amazed how a company that prides itself on being new and innovative recycles so many of its own ideas. And god help you if you make a mistake on a project -- there is an undercurrent of gossip going on that you can get sucked into. Sometimes fact-driven gossip and sometimes not. While that's true at any company, it's definitely true here. When other people told me that, I dismissed it, until I was sucked into that vortex myself. In short, at this company, you're only as good as your last PowerPoint. Also, unless you get on a retainer with one or a small handful of clients, expect to be at your desk at 5 pm, thinking you'll go home at 7 / 7:30, only to then find out a biz development opportunity is going to get assigned to you and you have to be ready to assemble and lead the team the next morning. This is a hard role if you're single and have responsibilities at home. And good lord I couldn't imagine being a parent at this company. Would I ever get to see my kid? Maybe WFH due to Covid has changed that?

2.0
Apr 7, 2019
Recommend
CEO approval
Business Outlook

Pros

- Some interesting clients - Some really fun, smart co-workers

Cons

- Low pay and incomprehensible review/raise process - Cliquey work environment to the point that people in the loop were given choice accounts and opportunities to advance over everyone else - Seriously cultish atmosphere. When Mr. Edelman gave a company-wide speech, people were fawning over his mostly obvious observations. - Tons of turnover in our office. Bizarre firings where people were clearly managed out and also lots of people who just got fed up and left - Poor work/life balance - I understand the regime has changed, but the old leadership in the office was absolutely clueless

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Edelman Response
7y
I'm sorry to read your review as it seems you had some challenging experiences during your time here. Like any organization, Edelman may not be for everyone. I personally have never heard Edelman referred to as ""cultish"" given that our culture is made up of independent, entrepreneurial thinkers. In fact, you may have noticed that Richard Edelman was recently named ""Best Agency Professional of the Last 20 Years"" by PRWeek, which is indicative of the innovative, not ""obvious"" leadership we are used to. However, I am open to learning from your perspective, so if you'd like to share more with me, I can be reached at Maria.okeeffe@edelman.com. Maria O'Keeffe, Executive Director, US HR
1.0
Oct 23, 2018

TOXIC work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits Exposure to different accounts and high-profile clients Resume builder/ experience Basic agency perks

Cons

Few effective leaders No work life balance everyone is overworked and miserable Lack of visibility/ inconsistency across all teams No real diversity Sexual harassment allegations Rigid hierarchical system High turnover and continues to get worse Lack of direction HR is useless

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Edelman Response
7y
Thank you for sharing this feedback. I'm disheartened to hear much of it, however, since we've worked hard to make team integration, diversity and inclusion, harassment prevention and other cultural impacts major priorities for our leadership teams across the U.S. I’m also surprised, since there is so much wonderful, exciting work taking place in our Chicago office under the leadership of our new Regional President there. Nonetheless, your comments are concerning to me and I’d like to understand more about your experience. HR is only useless when not made aware of a problem, therefore, I hope you’ll reach out to me directly at Maria.OKeeffe@edelman.com to discuss your concerns. Maria O'Keeffe, Executive Director, US HR
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