Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
avatar

Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
4.0
Aug 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, work life balance, innovative, creative, lots of opportunities to make an impact. Sr. management that listens to employees.

Cons

Getting to know people that have worked there for a long time is very difficult - folks have their clicks and it's difficult to penetrate.

5.0
Feb 18, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Incredible respect for the employees. I've never seen an HR team work harder to take care of the people who work here. Amazing vacation policy, great work-life balance, fantastic benefits, super family-friendly environment, ongoing training, what else can I say? And an HR department who are approachable, earnest and here to support us. 2. Innovative culture. Have a new idea? It's welcome here, and if it's a good idea 20 people will offer to help you make it happen. From Product ideas to Process methodologies to new ways of getting feedback to employees, the management encourages and supports innovation from the troops (not just from the top). 3. Incredibly high work standards. Some people on here clearly see this as a negative, and Edmunds is demanding. But it also means that we create products you can be proud of, and that under-performers are pushed out of the company (to the relief of the rest of us). 4. Family-friendly company. This is a company where you can have a passionate, exciting career and have time & energy for your family as well. No one frowns at you for taking a family vacation, making time to attend a child's play, or heading out early for a date with your spouse. 5. Passionate, smart & compassionate management team. The C-level execs who head up Edmunds are the best I've ever worked with (and no, I'm not one of them). They're smart, well educated and will challenge you to do your best. They are focused on creating the best possible experience for our customers, even at the expense of the dealers/OEMs who pay our advertising. And they are deeply concerned about the satisfaction and advancement of their employees.

Cons

Some major changes have taken place in the last 6 months, which have made this a much much better place to work. In the past we had these problems: 1. Bitter, disenfranchised employees who think they're entitled to promotions simply because of how many years they've been here. Thankfully many of these have left, although we still have a few hanging around. I hope we can get the rest of them out before they can do harm to the happy people. Many of them seem to be posting reviews here, unfortunately. 2. A long release process. Again, this has changed and we've gone from a multi-month (or even year) release cycle to a quick & efficient <monthly iteration. 3. A cumbersome, slow infrastructure that prevented real innovation. Again, happily, we've fixed this problem which is allowing us to move quickly and actually see our ideas go live in a matter of weeks.

2.0
Jun 10, 2010

The Twilight Zone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the time off policy is way generous. Offices are in a perfect location. Very cool game room to hang out in and relieve stress during the workday.

Cons

TOO MANY INCOMPETENT LEADERS! There are some good ones but generally, people are promoted based on how long they've been there and who they are friends with. These "leaders" are not given training for their newly inflated title. Imagine the "leadership" that dominates this company. A lot of the people who stay there long term are there because their skills are lacking and no other company will touch them. Look at all the great people leaving and then look at those still there, year after year after year. It is a very exclusive culture - all of a sudden you can find yourself on the outs and no one will tell you why, until review time, of course. lol. New people rarely stand a chance. But, if you are part of the "in" crowd, there are no consequences, no matter what you do (or don't, lol). Unless you get on the bad side of someone and all of a sudden you are the one on the outs. Karma? And forget bringing any issue to HR as you will definitely experience backlash from the company "leaders" for doing so. Everyone knows it, too, its a place where people are afraid to speak out and to actually attempt to do their job the right way. The company is also way overstaffed -- likely to make up for the incompetency of the employees they will not lay off or fire. Halve the number of employees (do you really need more than 150 people for what you offer and how much revenue you generate?) and the company will not only run smoother but the owners will have more money in their pockets! And talk about process run amok. Too much bureacracy for what should be a nimble dot com.

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Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.