Pros
Weekly pay, not many meetings.
Cons
They suddenly dropped company sponsored heathcare (they use the marketplace now which is unaffordable and covers virtually nothing) and they no longer contribute to the 401k!!! The worst! Extreme micromanagement of words like YOU and WE because it’s seen as “promising language”. Example…if you’re telling someone “you can apply” you have to say “STUDENTS can apply” or else you’re promising and how dare you!! This results in low score cards because it’s hard to talk to someone in third person!! They use AI to catch these words you say to find little mistakes so they can give you a low score cards! You’re being watched ALL the time! The dialer is constant! You can’t get up because you’re tied to your headset and can’t use a wireless one because it’s forbidden. They even screen record to make sure you’re hard wired to the modem so don’t even think about going to work remotely somewhere besides being tied directly your modem! They say it’s because the connection is better but we know how wireless works and that’s simply not true.
