Edward Jones reviews

3.4

53% would recommend to a friend

(5,327 total reviews)
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Penny Pennington

57% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Great family/work life balance. I love working in a 2-3 person office...no office drama. The training provided is superb and should allow for anyone to succeed who has the drive. Pay, benefits and bonuses are competitive. I enjoy working with everyday people...Edward Jones focuses on the individual investor rather than the high net worth or institutional accounts. You really feel like you are making a difference in your clients' lives.

Cons

Little room for advancement for a non-financial advisor. Must be self-motivated and able to multi-task. If you aren't a good match for your Financial Advisor it can be an unpleasant work environment, and moving offices can be stressful.

1.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent training, culture and opportunity.

Cons

They train well over 20,000 advisors per decade, yet only have a little more than 12,000 employed there, most of whom are not new. Can you say, "meat grinder" and "financial ruin?" Because that is the reality for the vast majority of people they hire as financial advisors. Other cons are that Edward Jones engages in investment banking, manufactures proprietary products, and has preferred products, meaning financial institutions share revenue with Edward Jones and their advisors in exchange for shelf space, face time with advisors (information bias) and subsidize their extravagant, semiannual diversification trips. Think about that from a consumer standpoint: do you want your advisor to only be concerned with the best option in the world, or do you want them to routinely show you solutions that academics, journalists, and history continually demonstrate to be inferior? What these conflicts of interest means is that every time you as an Edward Jones advisor say you do what is best for the client, you are either naïve or lying because doing what is best for a client means terminating these conflicts of interest regardless of the consequences and holding yourself and your firm out as a fiduciary at all times. The reality is that as an employee of Edward Jones, you are a salesman, not a professional advisor and will always be limited in your profession by this affiliation. You work for and look out for the interests of Edward Jones, and clients systematically come in second. The saddest thing: Edward Jones is the absolute best national full service brokerage hands down. It is a fantastic profession, but I would encourage job seekers in this particular industry to look for a professional career path, not a sales career path. The best opportunities are with local independent firms and RIAs, not national brokerage firms. They may not have national hiring campaigns, but that is where the real money and quality is. Doing so will provide you with far more security, income and pride.

1.0
Sep 13, 2013

Don't drink the kool-aid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only thing I appreciated were Co-workers and paychecks

Cons

Worst management I have ever seen in a department. Measurements with the position were not only impossible, but irrelevant to what the position required. Also too many hidden agendas. Pay was beyond ridiculous and HR was useless in investigating ongoing issues within the department. Overall just the worst type of experience due to hack departmental management. Glad to be gone, best move Ive ever made.

Viewing 388 - 390 of 5,327 Reviews

Glassdoor has 5,719 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.