Edward Jones reviews

3.4

53% would recommend to a friend

(5,327 total reviews)
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Penny Pennington

57% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

You can make good money if you bust your rear and door knock dawn till dusk.

Cons

Absolutely no leads. Watching other people in sales jobs make 10k a month out the gate with phone in leads or other leads. Door knocking sucks. Tons and tons of rejection. No other business model for building your business than door knocking house to house. Do not get a BOA from another office. They will just bring with them bad habits to your office and they are untrainable. If you are Young or Look Young. Find another job. Because you will waste your time door knocking for prospects. Since no one takes young 20 somethings serious. You will work double or triple as hard to build a business as another new older IR.

2.0
May 3, 2012
Recommend
CEO approval
Business Outlook

Pros

They provide a lot of training to be able to manage all phases of the FA's job. Mutual Fund trades, buys/sells of equities, annuities, life insurance are all products in the knowledge base, as well as customer service. This is just a small part of the role of the BOA. We are the backbone of the company in the field, we are first contact, we make and get the ball rolling, again dependent on the office worked in. Some FA's want to do a greater bulk of the work, others are required to do everything excep seal the sell.

Cons

Home office has no clue what goes on in the branches, nor will they care unless there is a proven, actionable violation that will hurt the brand name. If you want a job that is lonely, unappreciated from a personal and income point of view, this is the place for you. If you don't want to do anything else in life with your career, this is the place for you. If you like someone else receiving all the credit for the office performance, this is the place for you. If you like seeing someone else receive the commissions for which you did all the work, this is the place for you. I have to say, other firms are really no different with the type of model. They are all pretty much under valuing the performance and the stature of the branch staff. Branch staff are not merely administrators and people who fill in the blanks, we are project managers, debt collectors, coaches, evaluators sales professional. The benefits suck! The health plan changed last year to a high deductible product. That deductible for a single person is $3500 and for the family $6500. Nothing is paid until that threshold is met. Now, \your take home salary is on an average, $25000, less the deductible required for a single person (God help you if you really need to go to the doctor), that really brings your take home pay down to an unmanagable amount of $21500. This is an impossible salary for a single parent with the family deductible of $6500. Realistically, the take home (bottom line isn't it) is $18500. If you live in the city, you barely have money for food after rent and travel to work are taken care of.

1.0
Dec 13, 2011
Recommend
CEO approval
Business Outlook

Pros

If you are lucky enough to work for a profitable and nice FA it can be a great experience as it was at the first office I was in. My FA was like my best friend, was very caring and great to work for. The time off and benefits that you begin with from day one are great compared to other companies. The hours and flexibility are good and allow for having a life outside of work and is a great position for mothers.

Cons

You are on your own in a branch with one Financial Advisor and if you don't get along guess what that's your problem according to Associate Relations in home office who pretend to be on your side so that you open up to them and then they turn it around on you and use your words against you. I was told to change my ways so I could cater to my Financial Advisor and if I was not willing to do things the way he wanted me to I could go find another branch. I was fired on the spot even though I have had an outstanding on every review, have gotten the highest ratings and maximum bonus amounts allowed and was offered Limited Partnership. I found out that even though I thought they valued me as an employee and saw me as an asset to the branch apparently anyone is expendable and they do not have your best interest at heart. The home office is based out of St. Louis and they did all of this over the phone without room for discussion. I felt like they were reading from a script and it was easier to fire me because it was done over the phone and there was no emotion involved. I was treated like a criminal even though what I had done was in the client's best interest and under the pressure of my Financial Advisor that I should be on the quest for perfection and I had missing information. My FA that I had been with for over a year did not even begin to try to help me and that hurt a lot. I feel very betrayed.

Viewing 394 - 396 of 5,327 Reviews

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