Edward Jones reviews

3.5

55% would recommend to a friend

(5,317 total reviews)
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Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Edward Jones is willing to throw some money at you to study for your licenses and pass out their advertising brochures door to door.

Cons

If you are lucky enough to get a good knight or takeover an office where someone is retiring, you'll be fine. Unfortunately, these opportunities are usually given to relatives of the retiring FA, or those in corporate who know where to move. Don't believe you can make it from scratch. You can't. Those days are over and the nation is infiltrated with established Edward Jones offices, who are your competition. This is a dangerous job, especially for women, who are sent out to knock on stranger's doors for up to 3 years, unarmed and unprotected (It's against company policy to carry a weapon). In the first few weeks of door knocking, you will be passing out your cellphone number (handwritten on the back of their advertising brochure) to these strangers until Edward Jones gets you a business line. You are expected to get 25 phone numbers per day for 7 weeks from these strangers, and attend meetings with your foundation trainer-That is, if they have time to see you. Don't expect to learn about investments. Expect to spend 12 hours per day knocking to get your numbers. You will not have a business card or anything of value to offer anyone, not even an office...Just get the phone number and tell them you're opening "a practice". You will not get a real office for over a year... Could be 3 years. After 7 weeks, if you have 350+ phone numbers, you will be sent back to St Louis to call these strangers you know very little about to sell them something they don't need or want while someone from corporate listens in on your calls. At this "Eval/Grad", Jones will tell you that "you can't hurt them by selling them J&J, for example. When you return from Eval/Grad, expect to door knock for a few more years, rain or shine, sub zero temperature or heat. It doesn't matter. Just do it...and get those phone numbers!

4.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Insurance is great, but has extremely high deductibles. Work life balance if you work well with the financial advisor you onboard with. Tuition reimbursement, but you have to pay it back if you leave the company within a certain amount of time after you graduate.

Cons

One of the best and worst companies I've worked for simultaneously. If you are a Financial Advisor, the company kisses the ground you walk on. They get trips to other countries on the companies dime, huge bonuses and commissions, and many other incentives. Not so much for the BOA's. We are offered tuition reimbursement to get a BA or MA but then you owe a certain amount of time to the company or you pay it all back. And don't think you get a raise when you get that degree, because that has no bearing on your wage. As a BOA there is the possibility to have great bonuses, ONLY if your financial advisor is highly successful AND wants to share. There is no upwards momentum for a BOA other than to become an advisor themselves.

1.0
Jul 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Edward Jones made my life so miserable, that it forced me to reset my life completely. Thank you Edward Jones for not recognizing my profound talents and abilities. Thank you for setting the bar for just how horrible my job, my manager and life could be. Thank you for forcing me to find a new professional specialty outside of your retail financial services nightmare where I now work half the hours, have double the time off and make well over twice the money.

Cons

My personal opinions follow: Accepting a job at Edward Jones and turning down competing offers was THE worst mistake of my life. The fact Edward Jones still even exists blows my mind. You have door to door salespeople trying to sell front-end loaded funds (commission heavy) and advisory solutions (commission heavy) which are just absolute things of the past. I would LOVE to see where their advisory services consistently beat the no load index funds when considering fees. Please Edward Jones, prove me wrong. From my experience in the Tempe office, there were many "leaders" who had completely irrelevant education or were graduates of what I consider fake for profit colleges like University of Phoenix. Trust me when dealing with them, it shows. When you take into consideration overtime worked unpaid, I made more per hour working on my college campus as a student worker than I did at Edward Jones. Not to mention the hours and stress ruined my life. I don't say that lightly. Working at Edward Jones literally ruined my life (until I left of course). To this day the only benefit I have from working here was comparing any/every awful situation I've experienced since leaving to the fact that it could be worse like when I worked at Edward Jones. I worked 70+ hour weeks using their archaic proprietary systems with no overtime. I literally told them during the interviews I don't work excessive overtime and I was lied to about nearly every facet of the position I took. My mistakes were many here. Believing these propaganda artists was one, accepting the position #2, not quitting the second their lies became apparent #3.

Viewing 46 - 48 of 5,317 Reviews

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