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      Edward Jones

      Engaged Employer

      Edward Jones reviews

      3.4

      53% would recommend to a friend

      (5,329 total reviews)
      avatar

      Penny Pennington

      57% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      1.0
      Dec 16, 2011

      The Firm is looking for robots

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Trips, office was sunny, they put up a new sign when the old one got worn out, they paid to have the carpet cleaned every year

      Cons

      Limited product offerings, firm pressures advisors to take on regional and recruiting efforts with no compensation, they own the client book, poor benefits package, low payouts, unrealistic expense caps, compliance/field supervision is repressive, management does not tolerate individual thinking. Family/work balance for them is 70 hours/6daysof work. Survey for "Best Place to Work" is orchestrated. To leave the firm without legal entanglements you must retire or die. Firm does not provide any support for local communities.

      1.0
      Dec 13, 2011

      Unrewarding

      Senior branch office administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are lucky enough to work for a profitable and nice FA it can be a great experience as it was at the first office I was in. My FA was like my best friend, was very caring and great to work for. The time off and benefits that you begin with from day one are great compared to other companies. The hours and flexibility are good and allow for having a life outside of work and is a great position for mothers.

      Cons

      You are on your own in a branch with one Financial Advisor and if you don't get along guess what that's your problem according to Associate Relations in home office who pretend to be on your side so that you open up to them and then they turn it around on you and use your words against you. I was told to change my ways so I could cater to my Financial Advisor and if I was not willing to do things the way he wanted me to I could go find another branch. I was fired on the spot even though I have had an outstanding on every review, have gotten the highest ratings and maximum bonus amounts allowed and was offered Limited Partnership. I found out that even though I thought they valued me as an employee and saw me as an asset to the branch apparently anyone is expendable and they do not have your best interest at heart. The home office is based out of St. Louis and they did all of this over the phone without room for discussion. I felt like they were reading from a script and it was easier to fire me because it was done over the phone and there was no emotion involved. I was treated like a criminal even though what I had done was in the client's best interest and under the pressure of my Financial Advisor that I should be on the quest for perfection and I had missing information. My FA that I had been with for over a year did not even begin to try to help me and that hurt a lot. I feel very betrayed.

      1.0
      Dec 12, 2011

      It is all about who brings in the most money.

      Boa branch office administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity if you have a great FA to work with.

      Cons

      The Home Office is very out of touch. The BOA is treated like they are expendable. Too easy to get fired. Great opportunity for a thriving business, but too micromanaged.

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