Edward Jones reviews

3.5

55% would recommend to a friend

(5,324 total reviews)
avatar

Penny Pennington

59% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities within the firm

Cons

They just reversed their stance on Home Based Associates, forcing anyone within an hour commute to come into the office 3 days a week. This means that everyone hired in the last few years that accepted packages based on the benefit of HBA are now in a lower tier than their colleagues who are not in the commutable area. This type of decision and callous approach have been consistent with an experience that is counter to what the company touts as its culture and how it was described when I was hired. It's been a steady decline of associate focus with a keen eye toward delivery and profit. They appear to be nothing more than another executive focused, big corporation.

4.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

There is opportunity for ownership of the work and having a partnership to help a business grow. The work is straightforward and the clients are usually great. The benefits are great, but 401k matching is BAD, which is bizarre for a financial company.

Cons

If your Financial Advisor decides they are dissatisfied, they can treat you poorly and HR will do NOTHING. Every FA is different and will treat their employees differently. There is ZERO oversight for management issues, as it's all done at a branch level. They can fire at will, and can be rude as they want to be.

2.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere and I love our clients

Cons

- BOA pay is considered at market but they are comparing us to admin assistants. This job has a lot more responsibility than being an admin. They say that the BOAs are the backbone of the company but the pay is very low. I don’t know a single BOA that can afford their own housing. They all have a second income from their partner or have multiple jobs. Even those that are working in Level 9 and 10 offices which offer the highest bonuses. - high deductible insurance plan with expensive contracted pricing. The lowest deductible available is $3,850 for a single person. That might be ok for the financial advisors who make a substantial amount of money. However, one doctor’s visit could cost a week’s pay for a BOA. Many BOAs go without medical care because they can’t afford it under our plan. - if your FA leaves the company, you could be assigned to a lower level FA which greatly impacts your bonus so you could make less money than you originally made. - they only match $500 in the 401(k) which is laughable compared to other companies. - dead end job

Viewing 94 - 96 of 5,324 Reviews

Glassdoor has 5,716 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.