Edward Jones reviews

3.5

55% would recommend to a friend

(5,326 total reviews)
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Penny Pennington

59% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 16, 2013
Recommend
CEO approval
Business Outlook

Pros

I loved working with clients & maintaining the branch office. When I was allowed to do my job the office thrived. Some of the people I worked with were great. The ones that are professional, hard working & know what their doing were wonderful to work with. Offices tend to be nice & well organized. They are very structured & have a great system that works well. Jones Link software is great & keeps you trained, as well as, keep you on task throughout your day/week/month.

Cons

Edward Jones hires new FA's that are inexperienced & do not know what they are doing. I was sexually harassed & because the FA brought the money to the table, not the BOA, they supported the FA. They moved me out of the office promising to handle the matter & relocate me to a safer office to work in. They never relocated me, but later told me to find my own office to work in. I found another office, but after a while they realized I was still working for them (the victim) & they made up lies & fired me. I should have sued them, but they threatened to fight me on my unemployment claim if I did. Their big in house lawyers, as well as Corporate lie & are dishonorable. Multiple times they said one thing, then turned around & did the opposite of what was agreed upon. They maintain a good ole boy system. Also, they do not fairly compensate the BOA's. Some have worked their for 10 yrs & making only $9 hr, while others come in making $14 hr. The pay is not based on qualifications either. Luckily, I found out & obtained the higher amount. But, other BOA's are unaware & not making enough for all they do. The BOA's put up with a lot from their FA's & are afraid to report the stuff that happens for fear of losing their job, like what happened to me. It's not fair & big lawsuit may one day happen.

1.0
May 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The freedom to work your own hours. The cell phone discount. Pretty good training for the Series 7 and 66.

Cons

Starting from ZERO accounts and trying to build a book of business by going door-to-door dressed like a Jehovah's Witness is extremely inefficient. Their business plan is to hire as many FAs as possible, hope they open a few accounts, and then fire them for not meeting performance expectations and transfer their accounts to those who have "made it". The few FAs who are successful usually rely on getting friends and family members to invest with them in order to get their business going. The company culture is very Kool-Aid-ish. They send you to the home office for rah-rah training and hold regional meetings to try and motivate you to sell. They say all you need to do is follow the "recipe", which is make 25 contacts a day--what a joke. Working from home also sucks--its hard to seem credible when you tell a prospect you work out of your kitchen.

1.0
Sep 12, 2025

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

There are some truly talented and kind people who work for this organization.

Cons

Terrible communication, worse pay, horrific benefits, no work life balance. Senior leadership is there to pad their own pockets at the expense of their associates and will step all over anyone who stands in the way of their ability to continue climbing the ladder. An executive leadership team that spews useless word salads while pretending to care about company culture and act as though they are doing right by people. There is no culture anymore.

Viewing 124 - 126 of 5,326 Reviews

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