Edward Jones reviews

3.4

54% would recommend to a friend

(5,326 total reviews)
avatar

Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Aug 31, 2025

Good workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work and learn

Cons

Benefits are not the best

5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people, good reputation. They have a lot of systems and assistance in place to make it a nice place to work.

Cons

Wasn't the right field for me but a good company.

1.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

As a former HQ associate, the hybrid working arrangement was nice so we didn't have to be in the office 5 days a week. It was fine pre-covid, but so many positions are now contractors in India and it seemed like a waste of time to go into an office to sit near 3-4 other team members and sit on zoom calls. The health benefits were also a plus, especially considering the HSA. The accessibility to learning new skills is there, but I would suggest finding a mentor as leadership doesn't advocate for their associates as much as they used to. I feel like the leaders in Operations were better than in Tech about recognizing talent and trying to help them advance, but it's been a while since I was in Ops so I can only hope that's still the case. There are also contests for tickets for events around the STL and Tempe areas.

Cons

The current managing partner. She has surrounded herself with execs from other firms with the goal of 'modernizing the firm' (essentially gutting it and starting over). Management and leadership used to support associates by providing us with resources that allowed us to grow and make a meaningful impact on our work. Many of the partners and directors don't understand the classic 'Jones culture' because they've only worked here a few years, and many other roles have been outsourced to India. Working your way up from the inside is incredibly difficult to do under the new structure. The sense of belonging to a team has all but disappeared. Leadership works in silos and essentially dictates what needs to be done. There is very little collaborative decision making- you are a badge number and are expected to come in and do you job. That's it. When I started in 2009 I had so many leaders and senior associates help me devlop and push me to grow. It's not quite the same now. The turnaround rate within leadership the last few years or so was alarming. I had 5 different leaders in 5 years; and that's not to mention the changes in product owners, business owners, product delivery managers, etc. Leaders in tech don't stick around long enough to invest in your development, so you better be sure you do it yourself or you'll be 'reimagined' into working somewhere else. Edward Jones owning a relationship-based culture is a thing of the past. It's not a working partnership, there isn't a focus on collaboration, and unfortunately it's no longer a great place to build a career. I worked there for 16 years, and it's a real shame to see what Penny has turned that place into.

Viewing 208 - 210 of 5,326 Reviews

Glassdoor has 5,718 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.