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      Edward Jones

      Engaged Employer

      Edward Jones reviews

      3.4

      54% would recommend to a friend

      (5,325 total reviews)
      avatar

      Penny Pennington

      58% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      1.0
      Aug 20, 2025

      The Land of False Hopes and Promises

      Service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent enough work environment, some friendly colleagues, decent benefits & PTO.

      Cons

      By the time I left, we had none of the original team leading the department, most of them had little to no experience with what our daily work consisted of and some of them were only with the firm itself for less than a year. We had way too much work piled on us and the expectations were absolutely heinous. I’m also gonna blame some of the madness and stress on the branches. I mean, for the love of GOD…YOU CAN DO BETTER AND TREAT YOUR COLLEAGUES BETTER!!!

      2.0
      Oct 1, 2024

      Our Core Business Justifies the Waste in the Home Office

      Sr. business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Penny is an outstanding Managing Partner who truly cares about people and the mission. It's inspiring honestly. Our FAs and BOAs are killing it in the market and saving our Bonus Levels every Trimester. Bonus 3 times a year is nice

      Cons

      Everything else below Penny. Speaking of the Digital Portfolio: Leaders fill their day with politicking meetings fighting over priorities and budgets while the rest of us in middle management and below are caught in the crossfire out in No Mans Land. They promote based on back door alliances and people who have a Maverick attitude and will do whatever they feel is necessary to meet their individual bonus objectives. This organization changes org structure and job details more than I change the oil in my car. Every time they do so, they upend nearly all of the "progress" made to that point. The org is in a perpetual state of Storming and never gets to Performing.

      2.0
      May 3, 2024

      Not What It Used to Be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Many Leaders actually do care about you -Many Branch Teams are Kind and Easy to Work With -Underscore development and key skills

      Cons

      Where to begin. They have changed the culture. Everything is about optimizing this and optimizing that but they never want to invest the resources to see it through well. IE they say they want to see results but don’t actually put in the pay and time. Everything is a priority. -Pay regardless of location is the same (ie Tempe and STL the wages are the same) even though cost of living is not -401K they do profit sharing but there is only a match up to $500 -Some GPs only care about their partnership gains (IE maximize profit now even if it hurts strategy and firm later) -Some FAs are entitled even if you try and help

      Viewing 208 - 210 of 5,325 Reviews
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      ReviewsEdward Jones reviews

      Glassdoor has 5,717 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.