Edward Jones reviews

3.4

54% would recommend to a friend

(5,325 total reviews)
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Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 25, 2021
Recommend
CEO approval
Business Outlook

Pros

EDJ has good benefits and, as an office administrator, you are able to work one on one with your supervisor (who is usually the only other coworker you have) for hours that work best for you and/or your family.

Cons

There's absolutely no understanding by corporate that not everyone who is in admin is a wife and/or mother. They paid us as though we were only looking for extra income; they do NOT offer an appropriate hourly base wage for a single person. It took me over 10 years to get to the point that I could put my bills on autopay. This is compounded with the fact that I worked in one of the only "urban" markets [chicago] where, again, the home office in st louis does not understand the cost of living in a larger city. Moreover, they pushed AGAINST allowing us to WFH during the entirety of the pandemic. They claimed we were "essential workers" even though we were so far removed from anything that was "essential." We weren't bank tellers distributing cash, we are office workers who were told "we can work remotely with the clients, so dont let them in the office, but you need to come in." AGAIN, this is completely deaf to the workers in urban markets who don't have cars and have to take public transit. They completely assumed everyone had cars and felt comfortable coming into office environments. When they finally opened up the *option* for WFH, a worker had to jump through multiple hoops to access this "benefit" and even then, it was pretty strongly discouraged. There also is almost zero career advancement. If you are looking for a career, this isn't the company for you. The career path in admin is pretty static at BOA Trainee, BOA, SR BOA. After that, you'd have to either move into sales as a financial advisor or relocate to St Louis to work for corporate (though they are BEGINNING to branch into more remote roles for corporate gigs).

1.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The company overall is a great company. I’ve met some great FA’s within the company but it’s hard to know how you will mesh with someone until it’s maybe too late.

Cons

If you’re not with the right FA then beware of retaliation of the Financial Advisor especially if they are a high level. If they bring in revenue you can contact HR about their behavior but nothing will be done because the company wants the money.

2.0
Dec 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy job, a lot of down time, limited staff to get along with

Cons

One supervisor who probably has less experience than you. Male dominant atmosphere and expectations. Corporate will ALWAYS take the financial advisors side so watch out. You can not go to HR because they will dump you in a second over a financial advisor who is mistreating you

Viewing 214 - 216 of 5,325 Reviews

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