Edward Jones reviews

3.4

54% would recommend to a friend

(5,325 total reviews)
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Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Jul 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Independence, great training, regional leadership in my area was and is fantastic, as are all the people I met while working for the company. If you can "drink the green kool aid", you will love it. The people that succeed are incredibly passionate about what they do and the company, and it's inspiring. Got to meet several former managing partners while working for the company. If you like being on your own without a boss, you will like it. You have support, but you have to seek it out and pick up a phone in order to get it. You really do get to build your business as you want to, as long as you are profitable and ethical, which is really empowering.

Cons

The business model just wasn't a great fit for me- you are very isolated, working from home for a good portion of your training. You have trainers and mentors but, as they are also FAs, their priority is building their own business and you sometimes feel like you are imposing. I am more team-oriented and did not like the idea of sharing my office with just a BOA, which I might not have had any input on hiring. As with most financial firms, getting as many contacts as possible is the priority, and left very little time for any sort of life outside of work (I wanted to go back to school for my MBA, and was told there simply wouldn't be time). If you are a woman, be prepared to be severely outnumbered- my region had the best m-f ratio in the country, but I heard from other women that it was a boys' club and that there was some perceived biases that you couldn't do the job and be a good mother and wife (I heard that from a woman in the South). Even though you go door-knocking during the interview process, I was shocked at how difficult it was day in and day out. Pay for FA trainees is on par with industry, but a lot less than I made at my previous job as a retail manager for a large cell phone company. Be prepared for 60-70 hour work weeks and sleepless nights stressing over numbers. From what I was told, it doesn't get better until year 4. It's helpful to have a spouse that doesn't work, but my husband has his own career and it was too much for us at this time.

2.0
Oct 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Great training on how to sell.

Cons

It's all about selling, and commissions/production. They want you to have 100s if not 1000s of households to serve(3 to 4 new households a month for the first 4-5 years----- the quotas don't stop there) and the main focus is sell sell sell. I feel this is not in the best interest of the clients. With a book that big many don't get the attention they deserve (which is why Edward Jones clients have become accustomed to being handed off to other newer advisors once their advisor has "too many clients"----they are then put on a newer advisor with little experience who is "starving" to have clients. Edward Jones commercials tout. "a Financial advisor who doesn't put their short term agenda first," HARDLY. With the high commission expectations, and low payouts, that's about all that is on the newer FAs minds! For the commissions their advisors do earn, they underpay their advisors(they keep about 2/3 of what you earn!) . They have a way of making average or only "meeting expectations" producers feel like they are never good enough. On top of that they do not fully support the FA as they promise when it comes to HR issues with obnoxious and unethical BOAs. The people who make the real decisions are in St. Louis and they do not know about local markets, and do not know you. They do not provide adequate training on management skills (how to manage your admin person). The focus is much more on sales, time management to maximize sales, how to ask questions to make sales, how to streamline your business to make sales, quotas quotas quotas.....Very hard to do what's right for your clients in an environment like this. Actually, very hard to be happy in an environment like this. Not sure how they get their fortune 500 rating claiming top place to work.....Must be surveying the home office desk people.....They are not as loyal to their FAs as their FAs are loyal to them... its a shame.

1.0
Jul 8, 2013
Recommend
CEO approval
Business Outlook

Pros

If you like to brown nose and have no ethical compass, you'll do well here.

Cons

Extremely low pay Management is *VERY* selective about who they will even consider providing opportunities to. If you're one of the chosen, you get shot straight up the ladder. If you're not, middle management will do everything possible to hold you down, even when upper management gets involved to make them stop. Don't ever trust team/department level management in this company. Ever.

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