El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
1.0
Mar 26, 2019

Beware and Don't waste your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Close to Home

Cons

I was here for short period of time for shear fact that El Pollo Loco is horrible place to work, mismanaged with unqualified people and management who run the place. Many of those who worked in my located are Not educated, stuck there for over 10 years and feel its important to impose power over workers, but being rude, mean, demanding and micro manage every aspect of the position. I was originally advised on my role in the interview, but day one was changed drastically to doing work I did not agree to in the interview. When going to the manager, my feelings were disregarded and my thoughts meant nothing. Even for someone starting out in the Job Market, NOT recommended, there are better places to work that will treat the employees better and with respect.

3.0
Feb 3, 2019

Not Bad

Recommend
CEO approval
Business Outlook

Pros

Free food, understanding management, rewarding work occasionally.

Cons

Rude customers, language barrier occasionally.

5.0
Jan 31, 2019

great company - lots of potential

Recommend
CEO approval
Business Outlook

Pros

operations excellence, fresh healthy food

Cons

too much micro-management, focus on short term gains from hand held food which kills productivity in the kitchen - not sustainable without re-designing the kitchen which is designed for grilled chicken, not burritos, etc.

Viewing 28 - 30 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.