Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"flexible hours considering I had school" ((in 30 reviews)); "Some coworkers are nice" ((in 29 reviews)); "Free food on breaks and discounts" ((in 23 reviews)); "Met good people but also people who are a pain in the 😐" ((in 21 reviews)); "The staff are friendly and kind." ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 61 reviews)); "Fast advancement but low pay" ((in 39 reviews)); "MY manager was rude and didn't care about anything." ((in 30 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "No benefits unless you are full time" ((in 12 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

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El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

3.0

Jul 8, 2021

Pros and Cons

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, Great people, simple tasks

Cons

Not enough people allowed to work in a shift by the company. This causes lots of stress and corporate doesn't listen to their workers at the stores.

3.0

Jul 8, 2021

Okay for a first job

Cashier

Recommend

CEO approval

Business Outlook

Pros

Not much to expect from a fast food job. Okay as a first job and nothing more.

Cons

Too much drama and no communication with staff.

3.0

Jul 3, 2021

Overall a good experience

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good first job for a young adult. Good sense of teamwork and friendship. Fairly understanding and flexible.

Cons

A bit of a mess. No clear structure of command.

Viewing 349 - 351 of 712 Reviews

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Jobs at El Pollo Loco