Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 31 reviews)); "very flexible hours if you are a student" ((in 28 reviews)); "Great people that work at the general managers levels." ((in 21 reviews)); "Free food on breaks and discounts" ((in 21 reviews)); "The staff are friendly and kind." ((in 12 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 64 reviews)); "Got treated unfairly too much of a hassle for little pay!" ((in 36 reviews)); "MY manager was rude and didn't care about anything." ((in 32 reviews)); "Bad employees with bad training" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

3.0

Apr 12, 2021

Okay job but horrible scheduling

Cashier

Recommend

CEO approval

Business Outlook

Pros

This job had pretty good pay

Cons

The scheduling was horrible... as a high school student with open availability I was only scheduled on the weekends for 4 hour shifts... they never gave me the opportunity to work during the week

2.0

Apr 4, 2021

Alright

Cashier

Recommend

CEO approval

Business Outlook

Pros

It’s an alright first job to have. Does not suck as much as McDonalds would.

Cons

It is very stressful and managers are not considerate.

3.0

Mar 29, 2021

It's a job!

Chicken maker

Recommend

CEO approval

Business Outlook

Pros

Free food for every shift

Cons

Minimum wage with little chance of increase

Viewing 379 - 381 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member