Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "very flexible hours if you are a student" ((in 26 reviews)); "Met good people but also people who are a pain in the 😐" ((in 25 reviews)); "Free food on breaks and discounts" ((in 23 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 15 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 66 reviews)); "Fast advancement but low pay" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 30 reviews)); "Bad employees with bad training" ((in 13 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

2.0

Aug 8, 2021

Position hired for and but partook in all other positions there

Cashier

Recommend

CEO approval

Business Outlook

Pros

Employee discount, good food, people I met while there. Great location, with discount department stores around and tons of other restaurants.

Cons

A posterior of management don’t deserve their titles. Many have given a workload to their employees while doing absolutely nothing themselves. They’re desperate for people and will hire just about any lazy, selfish, unmotivated scumbag they can find.

4.0

Aug 8, 2021

Great for a first job

Cashier

Recommend

CEO approval

Business Outlook

Pros

The employees are great. They're helpful ad they'll help you understand and do your job.

Cons

For me personally, I worked during the coronavirus pandemic and people in the drive-through (Not the job's fault, just people) didn't wear masks and as with any service job - many customers weren't very polite.

4.0

Aug 6, 2021

Review

Cashiers

Recommend

CEO approval

Business Outlook

Pros

Its a JobIts a JobIts a JobIts a JobIts a JobIts a JobIts a JobIts a Job

Cons

Poor managementPoor managementPoor managementPoor managementPoor managementPoor managementPoor managementPoor managementPoor managementPoor managementPoor management

Viewing 379 - 381 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member