Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 29 reviews)); "very flexible hours if you are a student" ((in 28 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Free food on breaks and discounts" ((in 23 reviews)); "Nice people and flexible schedules" ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Got treated unfairly too much of a hassle for little pay!" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 32 reviews)); "No benefits unless you are full time" ((in 13 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

2.0

Aug 23, 2016

Integrity

District manager

Recommend

CEO approval

Business Outlook

Pros

Great people that work at the general managers levels. They care, are hardworking and really go above an beyond.

Cons

Upper management say they have integrity, however they use the famous saying, "Do what you must to get the results you need!" There is very little to no support!

3.0

Jun 19, 2016

Easy Job

Cashier

Recommend

CEO approval

Business Outlook

Pros

If your a good worker you can get all the hours you ask for,. This job works well with your schedule weather you are attending school or have another job

Cons

Management does not know how to handle their employees Managers constantly tell employees to do the smallest tasks when they are already busy with something more important, and with the time it takes for the manager to tell the employee to complete the task, the manager could have already completed the task.

4.0

May 6, 2016

If you can handle frustration and multitasking it isnt bad

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

-The meal discounts -The friendly open team and management -The salary for a fast food place is nice -The uniforms are comfortable and really modern and not bad looking

Cons

-Management is nice but not strict and not good -They ask you to do multiple jobs, for example I am a cashier yet I do food prep while doing cashier,drive thru, cook is very demanding from someone -The hours are long and they over abuse you if you let them -Unfair management half of crew does not do there responsibilities

Viewing 37 - 39 of 712 Reviews

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Jobs at El Pollo Loco

Service Team Member- 6036