Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "flexible hours considering I had school" ((in 27 reviews)); "Met good people but also people who are a pain in the 😐" ((in 23 reviews)); "Free food on breaks and discounts" ((in 22 reviews)); "The staff are friendly and kind." ((in 12 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 63 reviews)); "Got treated unfairly too much of a hassle for little pay!" ((in 35 reviews)); "MY manager was rude and didn't care about anything." ((in 32 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "No benefits unless you are full time" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

3.0

Jan 29, 2021

Good starting job

Cashier

Recommend

CEO approval

Business Outlook

Pros

They Works around school schedule

Cons

You smell like chicken after 8 hours

3.0

Jan 27, 2021

It’s ehh

Cashier

Recommend

CEO approval

Business Outlook

Pros

It’s different for everyone. I had a few good moments but also some bad ones. Met good people but also people who are a pain in the 😐

Cons

They hate when you ask for vacation days. They’ll give it to you but depending on your employees, they’ll talk behind your back

4.0

Jan 22, 2021

El pollo loco

Cashier

Recommend

CEO approval

Business Outlook

Pros

You gain a lot of knowledge by amazing customers and an amazing community

Cons

Very little employees don’t last a long time.

Viewing 394 - 396 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member